Template

Janitorial Scope of Work (SOW) Template (Free)

Q: Do we need a walkthrough to finalize scope?

Yes. A walkthrough is the fastest way to confirm site access, constraints, and what “clean” means for your team.

Use this SOW template to align expectations across procurement, facility teams, and cleaning vendors.

Get a quote

No account required. We reply within 1 business hour.

Prefer a site-specific scope? A walkthrough is the fastest way to confirm access and expectations.

How to use this

List your zones and add frequency per zone (daily/weekly/monthly).
Write exclusions explicitly so there are no surprises.
Add operational constraints: access, elevator booking, loading dock rules, after-hours entry.
Require documentation (checklists + completion notes) so you can verify completion.

Copy/paste

Janitorial scope of work (SOW)

JANITORIAL SCOPE OF WORK (SOW) (TEMPLATE)

Site:
Address:
Primary contact:
After-hours access contact:

SERVICE WINDOW
- Days:
- Time:
- Access notes (keys, concierge, security, loading dock):

ZONES + FREQUENCY

1) ENTRANCES + LOBBY
- Daily:
- 2-3x weekly:
- Weekly:
- Monthly:

2) HALLWAYS + COMMON AREAS
- Daily:
- 2-3x weekly:
- Weekly:
- Monthly:

3) WASHROOMS
- Daily:
- 2-3x weekly:
- Weekly:
- Monthly:
Consumables: (provided by client / provided by vendor)

4) KITCHEN / BREAKROOMS
- Daily:
- 2-3x weekly:
- Weekly:
- Monthly:

5) WORK AREAS (OFFICES / DESKS)
- Daily:
- 2-3x weekly:
- Weekly:
- Monthly:
Desk policy: (no desk cleaning / only clear desks / by request)

6) STAIRS + ELEVATORS (IF APPLICABLE)
- Daily:
- Weekly:

FLOOR CARE (OPTIONAL / ADD-ON)
- Auto-scrub cadence:
- Burnish cadence:
- Strip & wax cadence:

EXCLUSIONS (WRITE THEM DOWN)
- Example: exterior windows
- Example: biohazard cleanup
- Example: moving furniture

QUALITY + DOCUMENTATION
- Work order checklist required per visit: Yes / No
- Completion notes required per visit: Yes / No
- Issue reporting workflow:
- Escalation contact:

SIGN-OFF
Client name / signature:
Vendor name / signature:
Effective date:

This template is a starting point. Adjust it to match your site and scope.

What to verify

Make the template actionable

Add zone names that match your site (lobbies, stairwells, loading docks).
Write exclusions explicitly so expectations are clear.
Define how completion is documented (checklists + completion notes).
Assign follow-ups with an owner and due date so issues get resolved.

FAQ

Why do exclusions matter?

Most cleaning disputes happen when exclusions are implied but not written. A good SOW makes exclusions explicit.

Should we include floor care in the same SOW?

You can, but many teams treat floor care as an add-on with its own cadence and approval workflow.

What documentation should we require?

At minimum: a checklist tied to each visit and a completion note describing follow-ups or exceptions.

Do we need a walkthrough to finalize scope?

Get a quote

Want a site-specific scope and walkthrough?

Templates are a starting point. Request a walkthrough and we will confirm scope, access needs, service windows, and documentation.

Get a quote